RETURNS AND EXCHANGE

Changing your mind? The size doesn’t fit? No worries. We got you, girl!

As we want you to look and feel your best, we get it if you change your mind after trying on the goods. That’s why we have this Exchange Form ready for you to fill out within 3 days after receiving the purchase.

How about a return?

Sorry, we only do exchanges. No return. No refund.

So what can I exchange?

Only shoes, as we know that choosing the perfect size can be tricky, or sometimes it just doesn’t feel like when you try them on.

On that note, we encourage you to try them on with care. A carpeted surface is highly recommended when you do so.

Why so?

In case you want to exchange them, they must be returned in perfect condition, which means:

• The soles must be unsoiled.
• The shoes must be in its original shoebox and/or dust bag.

We reserve the right to examine the shoes and determine whether the exchange is successful.

What if the size I want is not available?

You can apply for a reservation of that size, choose a different shoe model or apply for store credit, which must be used within 6 months after it is issued.

Exchange Form

• Please select the shoe size you’d like to exchange. If the size is not available, you can choose other shoe models. If the new model costs more than the original one, we will charge you the difference in price.
• We’re sorry 🙁 This item is not available. How about transfering the value into store credit? You can use it on other items within 6 months after it is issued.
• The Exchange Form only acts as a record of information and by no means does it signify a successful exchange.

Shoes Status

1. Available – Item is in stock. Customers can apply for an exchange of the same item in a different size.
2. Out of Stock – Item is not available right now. Customers can apply for a reservation of the new size, choose a different model, or apply for store credit.

Return Address

SHOPBOLD.me (063-313-8885)
20/89 Soi Prommitr Klongtan Nua Watthana BKK 10110